Bays at the Moon Bed and Barkfest Policies:

Vaccinations and Intestinal Parasite Exam (Fecals)
For your pets’ protection, all routine vaccinations must be current including Rabies, Distemper, and Bordetella (Kennel Cough – for dogs). Proof of a negative intestinal parasite exam (stool or fecal test) must be provided each year for each pet. We are a USDA inspected boarding and daycare facility and we must have this information on site at all times and keep it up to date. You can have your veterinary clinic fax the information to us at 816-817-1347.

We are often asked why an intestinal parasite exam (IPE) must be done if pet parents are giving heartworm preventatives each month, or if their pet was de-wormed at their veterinary clinic. Heartworm preventatives and de-wormers will not get all parasites including giardia and coccidia. At Bays at the Moon we want to keep our facility and our Play Yard free from parasites in order to protect your pets and other guests as well.

Safety
Our facility is alarmed for break-ins (including doors and windows), as well as for smoke and carbon monoxide. When alarms are tripped, police and fire will respond within minutes. As safety is of utmost importance to us, we have also created protocols to keep our guests safe during their stay.

Health Issues
All pets must be healthy and free from fleas, ticks, and other parasites. Pets will be checked as they enter the facility and staff will alert the pet parents with what needs to be done to rectify the situation. We will request your veterinarian’s name and contact information for our records and for any emergency needs that may arise. Our facility owner, Dr. Bradley Bays, will be periodically checking how guests are doing and will be able to tell if obvious medical issues occur so solutions can be sought immediately.

Behavioral issues
Please alert our pet care staff if your pet has aggressive issues towards people or other pets, or if they are possessive/protective of toys, food or territory (including cage/room aggressiveness). We want all pets to have fun while keeping our staff and other guests in our care safe. We will do our best to accommodate all guests, however, our staff reserves the right to refuse guests that are found to be incompatible with our services.

Personal Belongings
Your pet is welcomed and encouraged to bring their favorite toys, bed, etc. but please do not bring treasured quilts or irreplaceable items, or glass containers. We want our guests to feel as comfortable as possible, so providing items that smell like you (such as a T-shirt) are also welcome.

Feeding Policy
Your pets will be fed up to 3 times per day as we want to match the schedule that they have at home as closely as possible. We would prefer that you provide the food that they will need for their stay so there is no disruption that could cause GI issues. Please place each meal in a marked container.

Furnished Rooms
Our living suites come furnished with comfy chairs, benches, dog beds and carpets, depending upon the size of the room. Furniture can be removed if pet parents wish and will be removed if pets are chewing on them. Please let us know in advance if you think your pet will chew on items in the room so we can keep everyone as safe as possible.